COMPLAINTS POLICY

St Edmund’s Nursery School and Children’s Centre aims to provide the best possible services with the resources available. We are an Ofsted registered provider, with extended provision places available for children aged 0 – 5 years.

If any parent/carer has any complaints they can

either:

a) Bring the complaint verbally to the attention of the staff
b) Bring the complaint in writing to the attention of the Headteacher

or:

Alternatively they can contact Ofsted Early Years directly:

Ofsted Early Years
3rd Floor North
Royal Exchange Buildings
St. Anne’s Square
MANCHESTER
M2 7LA

Tel No: 0845 601 4771